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Body language

28 Feb

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What do I do with my hands???

February 28, 2013 | By |

Okay, hold them up and take a good look. What have you got? If you’re lucky enough to have a complete pair, what impression do they give? Are they clean, free from the yellow tinge of nicotine on your ‘holding’ fingers or do they look like you have been rummaging through a wheelie bin?

People notice your hands. Of course I am not saying that you all need to rush out and get a pre-interview manicure. But if you’re not a boxer, an equestrian or a clown and are not going to be ‘gloved up’ it’s worth the trouble to ask yourself what your hands say about you.
When speaking in front of others, People often say to me “I don’t know what to do with my hands” Or “I hold onto the plectrum so I don’t talk too much with my hands”. Both of these statements I question.  Do you have trouble with your hands when you not doing public speaking?  Probably not.
The aim is to use your hands in a natural way that helps to get your message across (In the same way we do this in our everyday conversations) The more you concentrate on what to do with your hands the more you will worry and the more unnatural they can begin to feel.
You do need to be self-aware with what your hands are saying to people, (without giving yourself a hard time) because unnatural and wooden hand movements can undermine your entire speech. For example, letting them loll lifelessly by your sides says you’ve no conviction behind your words is not going to help get your message across. It also tells your audience you are uncomfortable in this setting and a novice at speech giving. You want your audience to believe in you, to relax and therefore be able to absorb what you’re saying without distraction.
On the flip side, punching the air like an Evangelist every time you utter a sentence will make you seem fake and cringe-worthy. People will be embarrassed for you and take your well- honed speech with a pinch of salt, however worthy it might be.
Finger pointing is seen as impolite and aggressive. Bill Clinton was told about pointing his finger too much, making everything seem aggressive, it was a habit he found hard to break, so his public speaking consultant told him to put his thumb over his finger, this took the aggressiveness away. He has told that if you want to gesture to your audience then use a sweep of your entire hand. Eventually through small steps Clinton stopped pointing altogether and became an excellent public speaker.
There is a term called Steepling, when a person’s palms face each other, with just the fingertips touching (Tony Blair is a great example of this in his early days). It’s known as a power move which portrays confidence and self-assuredness. Too much of it can be seen as arrogant so if you feel comfortable using it, be aware (Tony Blair is a great example of this in his later days).
If during a speech you put your hands on your heart, what you’re saying is ‘believe me, I mean it sincerely’, whether you do or not! If you put your hands in your pocket or behind your back, don’t be surprised if people wonder what you’re hiding. Having your hands in full view implies a desire to seen as open and honest.
If there are certain elements of your speech which you really want to have emphasis, use a palm-upwards, push-out of the hands, gesture. Open-handed gestures again imply transparency and a wish to be seen as authentic.
I can’t imagine anyone choosing to cross their arms during a speech but if it isn’t obvious, it’s a huge no-no. It spews negatives. ‘I’m bored’ ‘I’m defensive’ ‘I am hiding something’. Your hands can draw people in, they can humanise you. Even if the nature of your speech is very formal, its credibility and believability is quite literally, in your hands.

For more information about public speaking and presentation skills go to www.surespeech.co.uk

10 Feb

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What does your ‘at rest’ face say about you?

February 10, 2013 | By |


It’s interesting how we perceive ourselves. Everyone is different. Do you carry the most recent mirror image of yourself, the one you saw this morning where you stood tall, breathed in and performed a suave nostril flare? Do you see yourself as the younger, slimmer version of yourself, airbrushing out your perceived faults? Maybe you’re less kind about yourself and have a distorted, unflattering self-perception. Does it matter anyway? That’s for you to decide.
Yesterday a close friend rang me in a state of distress. She’s known for dramatic tendencies, something she’ll attest to herself, so I didn’t allow myself to get too alarmed too soon. ‘Oh my GOD!’ she cried. ‘The most horrific thing happened to me this afternoon!’
‘Tell me….’ I said
‘I have just seen my AT REST face. I had no idea! Why didn’t you tell me?’
‘Tell you what?’ I asked, completely bewildered. It turns out my friends husband had taken a photo of her with his phone as she walked back from a shop to their car. ‘I had no idea he was taking my photo and now I know what I look like when I am just being ME!’ Relieved there was no impending tragedy I afforded myself a little giggle. ‘It’s not funny!’ she almost shouted. ‘People have been seeing me like this for years!’
‘Why did he take your picture?’ I asked. 
She snorted. ‘To show me what a miserable cow I look when I’m not pouting apparently!’ 
‘And, do you….?’ I tiptoed into the question.
‘What? Look miserable? Yes!’
‘Well that’s great news then’ I said, thinking on my feet.
‘HOW?’
‘If you’re not happy with your AT REST face, at least you are now aware of it. Imagine if you had spent the rest of your life with an AT REST face you hated and you never got to see it for yourself. This way, you can practise a new AT REST face, one you feel happy with.’
She thought about this for a few seconds. ‘Surely though, an AT REST face is one you have when you are not thinking about it? Why can’t I have a naturally beautiful AT REST face, instead of looking, tired, angry, bored, old , slack-jawed, loose- jowled and hunch-backed?’ 
‘Maybe that’s the trade off?’ I suggested. ‘Never rest and make sure you have a fabulous AT REST face or stay with the AT REST face you have.’
Not long ago I received a text message from my friend. It reads ‘Just seen a magazine pic of Kate Moss with dreadful sulky AT REST face on holiday. Feeling MUCH better now, thank you! x’
So my thought is to BE AWARE. Even if you are not speaking at a meeting your AT REST face can give across a message that you may not like.

For more information about public speaking and presentation skills go to www.surespeech.co.uk

21 Jan

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Beat the Competition to the Job!

January 21, 2013 | By |

So, congratulations – you’ve made it to interview stage. Your application form and C.V. have already done a sterling job. However, it’s a buyer’s market. Don’t be the bruised apple hidden in the bargain bin, be the huge, ripe, eye-catching tomato in the front row. 
Finding work is particularly tough in the current climate. More and more candidates are battling for the same job. Here are a few tips which could help improve your chances.
Put yourself in the shoes of your potential employer. Who would you want to take on?
1.    Someone punctual, reliable and looking the part.
It goes without saying that you shouldn’t be late but arrive with time to sit, relax and compose yourself. Turn up looking harassed and edgy and you’ll be marked down before you even start.
Covered in a recent blog (‘Dress to Impress’), I cannot emphasise enough how big an opportunity this is to mark yourself out from the crowd. You should look scrupulously clean and well groomed. Your choice of clothes should look neat, tidy and well put together. Everything about your appearance will speak volumes during your interview. Imagine you have a great skill base and excellent references but you are one of TWO final candidates to be chosen from. If the other candidate is evenly matched with you then things like your appearance could be the clincher. You don’t have to be a supermodel, just someone who can make ‘smart/chic’ look effortless. (ANYONE can with a little effort)
2.    Someone who looks like they mean it.
Body Language is such a powerful tool. Some hiring managers claim they can spot a possible candidate for a job within 30 seconds or less, and while a lot of that has to do with the way you look, it’s also in your body language. Your interviewer/s will be processing things from your posture to your level of eye contact without them even realising it at the time.
Sit up straight and slightly forward. It says you’re taking this seriously and you are seriously interested in the job. Be aware of moving your feet up and down repeatedly in a nervous manner – it’s a sign of boredom, even if you don’t mean it to be.
Smile. It’s an ice-breaker. It’s a way of showing warmth and friendliness. However serious the role, everyone wants to see the human-being they are going to employ.
Be yourself – no point pretending to be someone you aren’t. However what you SHOULD do is have a sure idea of your skills and strengths and practise articulating them.
If you have more than one person interviewing you at once, make sure you briefly address all the people with your gaze and return your attention to the person who has asked you a question.
Your physical gestures should be open and expressive. You want to try to involve the interviewer in what you are saying – remember it is a conversation, not a monologue. Keep palms up and open to suggest honesty, and avoid pointing or banging fists on the table to emphasise a point.
3.    Someone who sounds like they mean it.
The content of the responses is extremely important but the tone and pace of voice is just as important. Your tone of voice sets the atmosphere during an interview. It projects your inner confidence, your authority and the ability to cope.
If you are nervous, often the pitch of your voice can rise.  Take deep breaths when you are not speaking, in through your nose and out through the mouth. This will help calm your nerves and keep your voice grounded.
Be aware of your voice – is it matching your message? If you are excited, allow this emotion through your voice, otherwise people will not believe your words.  
Remember to speak up, don’t mumble and if you stumble over your words, slow down. Use pauses as they are much more powerful than filling the silences with erms!! 
4.    Someone who knows what they’re talking about.
Do your research. CEO’s often tell me that interviewee’s do not know enough about the company they are applying to..Find out as much as you can about the company such as relevant facts and figures. You can then use that information to explain how you can be an asset in your potential role. Not only will it impress, you will feel much more confident about answering questions. At the end of the interview you are likely to get asked the question “do you have any questions for me?” – always have at least one and this is where researching the organisation prior to the interview comes in handy.
5.    Someone who copes well under pressure.
Interviews are stressful. However, with a little practice and the right mind-set you can appear cool and relaxed. Remember, it’s only a job. The people interviewing you are only human too, with their own sets of challenges and real life issues. Use the nerves to your advantage – it can give you that spark and if they are under control it can give your voice more energy giving you more presence.
If you don’t get the job, then you are taking the experience of that particular interview onto the next one. What worked, what didn’t? Nothing is wasted.
For more information about interview technique and presentation skills go to www.surespeech.co.uk