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29 Apr

By

CommunicationFirst ImpressionsInterview

Are you a waffler?

April 29, 2013 | By |

Waffle – Noun – a batter cake with a pattern of deep indentations on each side formed by the grid-like design on each of the two hinged parts of the metal appliance (waffle iron) in which the cake is baked

Waffle -verb (used without object), waf·fled, waf·fling British – to talk foolishly or without purpose; idle away time talking.

waffle

So, are you a waffler? By this, I am sure you realise I don’t mean a maker of waffles. I am sure it could be a wonderful summer job in Prague for instance, for a gap-year student wanting an interesting European experience, or anyone with a flair for the creation of hot desserts. An appealing and possibly lucrative trade. How many people do you know would find it easy to say no to a hot waffle?

So are you? A Waffler that is? Someone who idles away time talking. Worse still, if you are idling away someone else’s time. A captive audience will not appreciate being waffled at.

How do we define waffle? To me, waffle is unnecessary verbal padding/stuffing/diversion that detracts from your speech/interaction.

Of course, if you are preparing a speech and you have a time slot to fill, it’s tempting to feel the pressure to do so with an overriding disregard for the actual integrity of the content. The more relevant and authentic your information, the more power and resonance your speech will carry.

The more research you can do, the more you can cherry pick the most pertinent facts and work on delivering them in an engaging and entertaining way.

When speaking a particular pathway to a certain fact, ask yourself how much of the journey is really necessary. Anecdotes, jokes, statistics, props can all have their place in a speech but don’t let the form take over the content. After all, you want to leave your audience remembering the message. If they do this because of your clever use of music, charts and quotes then all credit to you and your powers of creativity. However, if you leave them unsure of the focus of your message, with snippets of sentences and a mish-mash of unfathomable comments, then you will have wasted a valuable opportunity.

Keeping people interested takes practise. Some people are naturally funny and very watchable and they fall into performance mode with ease. However, these people shouldn’t get too complacent. Again, if you know you can rely on your experience and personality to keep the focus of the room it can be easy to take things for granted.

Remember you want to leave your audience with a clear understanding of the point of your message, not JUST how quick witted you are and how suave you look when you spin across the stage in your Italian leather shoes.

You are there to impart information. You need to be clear, concise and compact. That way, it will be much easier to remember.

So, instead of filling the time you think needs filling, with worthless waffle, use the time to reinforce the points that are purposeful.

Keep the waffle in its most worthy place. On a plate in front of you, awaiting the whipped cream and maple syrup.

09 Apr

By

Best ManCommunicationConfidence

The Grateful Bride

April 9, 2013 | By |

I would like to say a big thank you to Molly Beaton who has agreed to be a guest blogger.

My name is Molly. I am 29, I am a teacher and I live in London. When I was 25, I met Chris, now 32 at my brother’s birthday BBQ. That was four years ago.

Chris and I have recently come back from our honeymoon in Italy. We had a magical time. We took more photographs than we’ll ever have time to look and ate so much neither of us have dared step on the bathroom scales. More than that, almost every day, we talked about our wedding and how brilliant it was. I am a details girl and had meticulously gone over every inch of planning like a military leader. While excited to be getting hitched, Chris wasn’t quite as concerned with the detail.

It didn’t surprise me when Chris said he wanted Pete as his best man. They were already good friends then over the recent years Chris’s inclusion in all our family events brought them even closer. Having my brother as my husband’s best man was wonderful. My whole family was over the moon.

In the months leading up to the wedding, Pete and Chris would often casually discuss parts of the wedding plans. One night, I overheard a conversation they were having in the kitchen about the Best Man’s Speech. ‘I don’t think I can do it, I am seriously having trouble sleeping. I lay there at night next to Gemma while she’s snoring away and all I can envisage is a room full of people sneering at me. I can hear booing, embarrassed coughs, laughter. You might have to find someone else mate.’

I knew my brother could be a bit socially shy but I had no idea things were this bad! Worse was to come. Chris said, ‘you have no idea how much I hate being looked at. Saying my vows is going to be hard enough but making a speech in front of a hundred odd people in a big marquee makes me feel sick. I am not sure how the hell I am going to do it’

I didn’t say anything there and then but I felt absolutely gutted. If anything, I thought, the Best Man should be helping the Groom with his confidence, not having issues of his own!

The next day I phoned Gemma. Gemma got together with Pete a couple of years ago. She’s a lovely girl and someone who I now consider a good friend. I shared with her what I’d heard. ‘What am I going to do with them?’ I asked. Gemma is confident and gregarious and in fairness to Pete he’s not a complete introvert, in fact in a situation with people he knows well, he can be the life and soul. I wasn’t dreading being the centre of attention on my wedding day, I was dreaming about lustfully. The last thing I wanted though was my fiancée and my brother to be miserable about it.

Gemma works in advertising and seems to know someone in almost every walk of life. ‘You need Rachel’ she said. She explained that Rachel is a Public Speaking Consultant who provides a wide range of services designed to help people communicate effectively and with confidence. She explained that if Chris and Pete had some coaching, not only would they benefit from massively improved confidence but they would learn techniques to make their speeches memorable for all the right reasons.

Rachel spoke to Pete on the phone and discussed various options. Rachel suggested she could work with Pete and Chris together so they could provide on-going encouragement and support to each other. The first session took place over Skype. I was able to see Rachel and chat to her myself. She was very positive, friendly and easy to talk to. She reassured me she could help Chris and Pete and had lots of techniques to teach them to give them the confidence the needed. For some reason I assumed I would be party to this, but no! I was banned from the living room and sent over to Gemma’s instead!

The next two sessions took place at my house and I agreed to not be part of it. (Letting go of that control was a learning curve!)

Ultimately, what I will say is that my brother delivered his speech like a pro. He said that while he had butterflies, it was more a nervous excitement than a feeling of dread. When my husband stood up, he was beaming and I know it was because he was no longer feeling imprisoned by his lack of self-confidence. Just before the wedding Rachel phoned both Pete and Chris to wish them good luck and remind them of key points to focus on. For me, knowing they both felt so much better took a huge weight of my mind and I was so happy for them.

Before my wedding I had no idea this type of service even existed and I am SO pleased we used it. It really was the icing on my wedding cake.

Rachel will be at Cliffs Pavilion Wedding Fair on Sunday 14thApril 2013 if you would like to see how SureSpeech can help you with your weeding speeches.

28 Feb

By

Body languageCommunicationConfidence

What do I do with my hands???

February 28, 2013 | By |

Okay, hold them up and take a good look. What have you got? If you’re lucky enough to have a complete pair, what impression do they give? Are they clean, free from the yellow tinge of nicotine on your ‘holding’ fingers or do they look like you have been rummaging through a wheelie bin?

People notice your hands. Of course I am not saying that you all need to rush out and get a pre-interview manicure. But if you’re not a boxer, an equestrian or a clown and are not going to be ‘gloved up’ it’s worth the trouble to ask yourself what your hands say about you.
When speaking in front of others, People often say to me “I don’t know what to do with my hands” Or “I hold onto the plectrum so I don’t talk too much with my hands”. Both of these statements I question.  Do you have trouble with your hands when you not doing public speaking?  Probably not.
The aim is to use your hands in a natural way that helps to get your message across (In the same way we do this in our everyday conversations) The more you concentrate on what to do with your hands the more you will worry and the more unnatural they can begin to feel.
You do need to be self-aware with what your hands are saying to people, (without giving yourself a hard time) because unnatural and wooden hand movements can undermine your entire speech. For example, letting them loll lifelessly by your sides says you’ve no conviction behind your words is not going to help get your message across. It also tells your audience you are uncomfortable in this setting and a novice at speech giving. You want your audience to believe in you, to relax and therefore be able to absorb what you’re saying without distraction.
On the flip side, punching the air like an Evangelist every time you utter a sentence will make you seem fake and cringe-worthy. People will be embarrassed for you and take your well- honed speech with a pinch of salt, however worthy it might be.
Finger pointing is seen as impolite and aggressive. Bill Clinton was told about pointing his finger too much, making everything seem aggressive, it was a habit he found hard to break, so his public speaking consultant told him to put his thumb over his finger, this took the aggressiveness away. He has told that if you want to gesture to your audience then use a sweep of your entire hand. Eventually through small steps Clinton stopped pointing altogether and became an excellent public speaker.
There is a term called Steepling, when a person’s palms face each other, with just the fingertips touching (Tony Blair is a great example of this in his early days). It’s known as a power move which portrays confidence and self-assuredness. Too much of it can be seen as arrogant so if you feel comfortable using it, be aware (Tony Blair is a great example of this in his later days).
If during a speech you put your hands on your heart, what you’re saying is ‘believe me, I mean it sincerely’, whether you do or not! If you put your hands in your pocket or behind your back, don’t be surprised if people wonder what you’re hiding. Having your hands in full view implies a desire to seen as open and honest.
If there are certain elements of your speech which you really want to have emphasis, use a palm-upwards, push-out of the hands, gesture. Open-handed gestures again imply transparency and a wish to be seen as authentic.
I can’t imagine anyone choosing to cross their arms during a speech but if it isn’t obvious, it’s a huge no-no. It spews negatives. ‘I’m bored’ ‘I’m defensive’ ‘I am hiding something’. Your hands can draw people in, they can humanise you. Even if the nature of your speech is very formal, its credibility and believability is quite literally, in your hands.

For more information about public speaking and presentation skills go to www.surespeech.co.uk

04 Feb

By

CommunicationConfidenceFirst Impressions

Preparing for a Speech

February 4, 2013 | By |

Be prepared. 
 
It is common sense that having a good night’s sleep is the basis for feeling fresh and energetic for the day of your speech. Don’t drink the night before (not even a cheeky one to settle the nerves!). At worst you will feel horribly hung-over, at best, sluggish and slow. Make sure your outfit is clean, ironed and hanging up the night before. Rushing around first thing, trying to make snap decisions about what to wear will only make you nervous. I wouldn’t recommend wearing new shoes as they are never that comfy to begin with. You need to be focusing on your speech not on your aching feet!

Have a decent breakfast, preferably something healthy like wholemeal toast and a banana. This fuel will not only keep your blood sugar stable, it will help your mind remain clear and sharp. If your speech is after lunch, make your lunchtime food choices with these thoughts in mind. Drink plenty of water. Being properly hydrated is crucial.

If your speech is during a lunch or dinner, it goes without saying to steer clear of alcohol until after your speech. You don’t need ‘Dutch courage’ you need a clear head!

Decide how many times you want to go over your speech and stick to it. Work should have been done by now so trust yourself. Don’t go over and over your speech, making last minute changes or picking out imperfections. However, go over the beginning part of the speech as this is when you will feel the most nervous. Once your speech gets going it will almost unfold by itself. Trust that.

Arrive in plenty of time. Make sure you have back up if using PowerPoint or other presentation tools which have the potential to fail. If you can see the venue beforehand – great. If you can rehearse in the space beforehand, even better. Take advantage. If you are dealing with microphones, don’t be afraid to ask the sound person for help.

If you have a chance to meet your audience beforehand, do so. Shake hands, introduce yourself and smile. Having made that connection will give you a feeling of rapport with your audience. DON’T tell anyone you are nervous or that you hate giving speeches. Stand tall and believe in yourself. If you do, your audience will believe in you. Remember they are only human beings!

If you are sitting on stage, following another speaker, remember you are on view the entire time. Look interested, sit up straight and smile at times. Also breathe! Deep breaths will help you feel calmer and help you become more grounded. I have heard people advise to take a deep breath in and then begin. Don’t, this actually adds to your anxiety. Try this: Breathe out, then speak.

Don’t aim to be perfect. Simply aim to get your message across to your audience. Remember you need to be heard. Speak slowly, clearly and loudly enough. Smile and look around the room, engage your audience with plenty of eye contact.

There will always be a degree of nerves and adrenalin but don’t fear them, they are your friend. They will keep you aware, alert and determined.  There’s that age old tip to imagine the audience without any clothes on. To be honest I’ve never tried it myself, but you never know!


Remember – be yourself. I know I seem to say this a lot but it is so true. People have come to listen to YOU. You never know you might even enjoy it!

For more information about public speaking go to www.surespeech.co.uk